Error: ScriptError: We're sorry, a server error occurred. Please wait a bit and try again

open-issue

#1

I get the following error when I try to do anything with the Google Docs Addon.

ScriptError: We’re sorry, a server error occurred. Please wait a bit and try again.

It has been happening since I installed the addon a few days ago and has not resolved itself.


#2

Are solutions?

I have found that Docx2Latex works for a minute-or-so if I create a new document… but then starts giving the above error.


#3

It seems like issues is on Google’s side or the way your Google account is configured.
We are looking into it, but till then you can try solutions at following link.
https://productforums.google.com/forum/#!topic/docs/NLQLsxqeRhA;context-place=topicsearchin/docs/authorid$3AAPn2wQddPqOiU7tNfj7-unPmyarJjVvl2WF9uTQkr4SNbWPn9F6KjRVoKI7N2p0gXsJIRy2R6f62%7Csort:date%7Cspell:false


#4

Thanks for your help!

I think I’ve found the cause: it happens when I insert a Drawing in “link to source” mode.

I deleted my drawings and reinserted them “unlinked” and the issue has gone away.

It is still an inconvenience though, I hope you’ll be able to fix it.